1. Introduction

Purpose of the Privacy Policy

Huntoon Motorsports ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy ("Policy") describes our practices regarding the collection, use, and disclosure of information when you engage with our services or visit our website. We prioritize the confidentiality and security of your personal data.

Scope and Applicability

This Policy applies to all individuals who interact with Huntoon Motorsports, including but not limited to:

• Users of our website, located at huntoonmotorsports.com ("Website")
• Individuals engaging with us through social media platforms
• Individuals communicating with us via text messaging
• Customers receiving in-person services at our physical locations
• Any other interactions with Huntoon Motorsports

By accessing or using our services, you consent to the data practices described in this Policy. If you do not agree with the terms, please do not use our services.

Commitment to Privacy

Huntoon Motorsports is dedicated to ensuring the privacy and protection of your personal information. We have instituted comprehensive security measures designed to prevent unauthorized access, use, or disclosure of your data. Our commitment is to provide a secure environment for all interactions with our services.

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2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you engage with our services. This may include, but is not limited to:

• Name: Your first and last name.
• Contact Information: Your address, email address, and phone number.

Vehicle Information

In the course of providing our services, we may collect information about your vehicle, including:

• Make and Model: The manufacturer and model of your vehicle.
• Year: The year your vehicle was manufactured.
• Vehicle Identification Number (VIN): The unique identifier for your vehicle.
• License Plate Number: The vehicle identification

Financial Information

For transactions and payment processing, we may collect financial information, such as:

• Payment Details: Credit card numbers, billing addresses, and other payment-related information.
• Billing Information: Information related to your billing history and preferences.

Usage Data

We collect information about your interactions with our website and services. This may include:

• Website Usage: Pages visited, time spent on pages, and navigation paths.
• Cookies and Tracking Technologies: Data collected through cookies, beacons, and similar technologies.
• IP Address: Your Internet Protocol address.

Communication Data

We retain records of your communications with us, including:

• Feedback: Comments, reviews, and suggestions you provide.
• Inquiries: Information from your questions and requests.
• Communication Records: Emails, phone calls, text messages, and other correspondence.

By providing this information, you agree to its collection, use, and disclosure as described in this Policy. If you choose not to provide certain information, you may not be able to take full advantage of our services.

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3. How We Collect Information

Directly from Customers

We collect personal and vehicle information directly from you when you:

• Register for our services
• Schedule appointments
• Request information about our products or services
• Provide feedback or communicate with us

Through Our Website

We collect usage data and personal information through our website, huntoonmotorsports.com, including:

• When you fill out forms or interact with features on our website
• When you use our online payment systems
• Through automated technologies such as cookies, web beacons, and similar tracking technologies

During Service Appointments

We gather vehicle and personal information when you bring your vehicle in for service, including:

• Details provided during service intake
• Information obtained during the servicing of your vehicle

Through Marketing and Promotional Activities

We may collect information when you participate in our marketing and promotional activities, such as:

• Signing up for newsletters or promotions
• Participating in surveys or contests
• Interacting with our social media pages

From Third-Party Sources

We may receive information about you from third-party sources, including:

• Marketing partners
• Social media platforms
• Publicly available databases

Phone Calls

We collect communication data when you contact us via phone. This includes:

• Information you provide during the call
• Recordings of phone calls made to and from our customer service lines

By interacting with Huntoon Motorsports through these various channels, you consent to the collection of information as described in this section.

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4. How We Use Information

Providing and Improving Our Services

We use the information we collect to:

• Deliver and enhance our services
• Perform maintenance and repairs on your vehicle
• Personalize your experience with Huntoon Motorsports

Processing Transactions and Payments

We use financial information to:

• Process your payments
• Manage billing and invoicing
• Maintain transaction records

Communicating with Customers

We use your contact information to:

• Respond to your inquiries and requests
• Provide customer support
• Send important notices and updates regarding our services

Marketing and Promotional Purposes

We may use your information for marketing and promotional purposes, including:

• Sending newsletters, promotions, and special offers
• Conducting surveys and market research
• Personalizing advertising and marketing messages

Legal and Regulatory Compliance

We use your information to comply with legal and regulatory requirements, such as:

• Fulfilling tax and accounting obligations
• Responding to legal requests and preventing fraud
• Ensuring compliance with industry standards and our policies

Internal Business Purposes

We use your information for internal business purposes, including:

• Conducting audits and internal investigations
• Enhancing our data security measures
• Developing new products and services

By using our services, you consent to the use of your information for the purposes outlined in this section. We are committed to using your information responsibly and ensuring its security and confidentiality.

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5. Information Sharing and Disclosure

With Service Providers and Partners

We may share your information with trusted third-party service providers and business partners to facilitate our operations, including:

• Payment processors
• Marketing agencies
• IT and data security providers
• Vehicle parts suppliers

These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

For Legal Requirements and Protections

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with legal obligations or governmental requests
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users or the public

During Business Transfers or Mergers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company. We will notify you of any such change in ownership or control of your personal information.

With Your Consent

We may share your information with third parties when we have your explicit consent to do so. You have the right to withdraw your consent at any time.

No Sale of Private Information

Huntoon Motorsports does not sell, trade, or otherwise transfer your personal information to outside parties for their marketing or commercial purposes.

By engaging with Huntoon Motorsports, you acknowledge and agree to the sharing and disclosure of your information as described in this section. We are committed to ensuring that your information is shared responsibly and securely.

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6. Data Security

Security Measures and Protocols

We have implemented robust security measures and protocols to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption technologies to safeguard your data during transmission and storage.
• Firewalls: Our systems are protected by firewalls to prevent unauthorized access.
• Secure Access: Access to your information is restricted to authorized personnel only, and they are required to adhere to strict confidentiality obligations.

Employee Training and Access Controls

We ensure that our employees are trained on data protection best practices and are aware of their responsibilities regarding the handling of personal information. Access to personal data is granted only to those employees who need it to perform their job duties.

Data Breach Response Plan

In the event of a data breach, we have a response plan in place to mitigate the impact and ensure prompt communication. Our response plan includes:

• Immediate Action: Identifying and containing the breach.
• Investigation: Determining the cause and extent of the breach.
• Notification: Informing affected individuals and relevant authorities as required by law.
• Remediation: Implementing measures to prevent future breaches.

By using our services, you trust us with your personal information. We are committed to maintaining that trust by ensuring the highest standards of data security and protection.

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7. Data Retention

Retention Periods for Different Data Types

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Personal and Vehicle Information: Retained for the duration of your relationship with us and as necessary to provide our services.
• Financial Information: Retained for as long as necessary to process payments and comply with legal and accounting requirements.
• Usage Data: Retained for a period of time to analyze and improve our services and website functionality.
• Communication Data: Retained for as long as necessary to respond to your inquiries and maintain records of our communications.

Criteria for Determining Retention Periods

We consider various factors to determine the appropriate retention periods for your data, including:

• Legal Obligations: Compliance with legal, regulatory, and contractual requirements.
• Business Needs: Operational needs and purposes for data retention.
• User Consent: Your preferences and requests regarding data retention.

Secure Disposal of Data

When your personal information is no longer needed, we will ensure its secure disposal through:

• Deletion: Permanently deleting electronic records.
• Destruction: Shredding or otherwise securely disposing of physical records.

By engaging with Huntoon Motorsports, you agree to the retention and disposal of your information as described in this section. We are committed to managing your data responsibly and securely throughout its lifecycle.

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8. Customer Rights

Access to Personal Data

You have the right to request access to the personal information we hold about you. This includes:

• The categories of personal data we have collected.
• The specific pieces of personal data we have collected.
• The purposes for which we have collected and used your personal data.

Correction and Deletion Requests

You have the right to request the correction or deletion of your personal information. We will:

• Correct any inaccuracies in your personal data upon request.
• Delete your personal data upon request, subject to certain legal and regulatory requirements.

Opt-Out of Marketing Communications

You have the right to opt-out of receiving marketing communications from us. You can do so by:

• Following the unsubscribe instructions included in our marketing emails.
• Contacting us directly to request removal from our marketing lists.

Data Portability Requests

You have the right to request the transfer of your personal information to another service provider. We will provide your data in a structured, commonly used, and machine-readable format.

How to Exercise Your Rights

To exercise your rights, please contact us using the contact information provided in this Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

By using our services, you acknowledge your rights as described in this section and understand how to exercise them. We are committed to respecting and facilitating your rights regarding your personal information.

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9. Cookies and Tracking Technologies

Types of Cookies Used

We use various types of cookies and tracking technologies on our website to enhance your browsing experience. These include:

• Essential Cookies: Necessary for the basic functioning of our website.
• Performance Cookies: Collect information about how visitors use our website, such as which pages are visited most often.
• Functionality Cookies: Remember your preferences and choices to improve your experience.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.

Purpose of Cookies

Cookies and tracking technologies help us to:

• Ensure the proper functioning of our website.
• Analyze website traffic and usage patterns.
• Personalize content and advertisements based on your interests.
• Improve the overall performance and usability of our website.

How to Manage Cookie Preferences

You have the right to manage your cookie preferences and can do so by:

• Adjusting your browser settings to block or delete cookies.
• Using cookie management tools available on our website to opt in or out of specific types of cookies.

Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features.

By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this section. We are committed to ensuring that your data is collected and used responsibly.

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10. Third-Party Links

Links to Third-Party Websites

Our website and services may contain links to third-party websites, products, or services that are not operated or controlled by Huntoon Motorsports. These links are provided for your convenience and reference only.

Disclaimer of Third-Party Privacy Practices

We do not have control over and are not responsible for the privacy practices or content of third-party websites. This Privacy Policy does not apply to any third-party websites, products, or services. When you click on a third-party link, you will be directed to that third party’s site, which may have different privacy practices and policies.

Recommendations for Users

We encourage you to review the privacy policies of any third-party websites you visit. Understanding their policies will help you make informed decisions about providing your personal information.

By using our website and services, you acknowledge and agree that Huntoon Motorsports is not responsible for the privacy practices of third-party websites. Your interactions with these websites are governed by the privacy policies of the respective third parties.

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11. Children's Privacy

Policy Regarding Data Collection from Minors

Huntoon Motorsports does not knowingly collect personal information from individuals under the age of 18. Our services are not directed toward children, and we do not knowingly engage with or provide services to minors.

Parental Consent and Control

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without parental consent, we will take steps to delete such information from our records. Parents or guardians who believe that we might have collected personal information from a child under the age of 18 should contact us immediately.

Contact Information

Parents or guardians who have concerns about their child's privacy and data can reach out to us using the contact details provided in this Privacy Policy. We will work to address and resolve any concerns promptly.

By using our services, you affirm that you are at least 18 years of age. If you are under 18, please do not provide us with any personal information. We are committed to protecting the privacy of children and complying with all applicable laws and regulations regarding children's privacy.

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12. Changes to the Privacy Policy

Procedure for Updating the Policy

Huntoon Motorsports reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or for any other reason. When we make changes to this Policy, we will update the "Effective Date" at the end of this document.

Notification of Changes

We will notify you of significant changes to this Privacy Policy in a timely manner. Notification methods may include:

• Posting a prominent notice on our website
• Sending an email to the address associated with your account (if applicable)
• Providing notice through other means as required by applicable law

Continued Use of Services

Your continued use of our services following the posting of changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

By using our services, you acknowledge and agree to the updated terms of this Privacy Policy. We are committed to keeping you informed about our privacy practices and ensuring the security and confidentiality of your personal information.

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13. Contact Information

How to Contact Huntoon Motorsports for Privacy-Related Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us. We are committed to addressing your inquiries promptly and thoroughly.

Contact Details

You can reach us using the following contact information:

• Mailing Address:
• Huntoon Motorsports

• 81 Huntoon Memorial Hwy
• Leicester, MA 01542
• Email: info@huntoonmotorsports.com
• Phone: (508) 892-5145

Additional Information

For further information about our privacy practices or if you need assistance in exercising your rights, please do not hesitate to contact us. We value your privacy and are here to help you with any concerns you may have.

By using our services, you agree to the terms of this Privacy Policy and acknowledge that you have read and understood how your personal information will be handled. We are dedicated to maintaining the privacy and security of your information and appreciate your trust in Huntoon Motorsports.

14. Effective Date

This Privacy Policy is effective as of May 20, 2024.